CIMB Bank Berhad ("CIMB" or "the Bank") would like to reassure its customers that the Bank's contactless debit cards are safe and not susceptible to electronic pickpocketing.
This is in relation to social media reports on certain apps being able to "pick up" data from contactless cards.
The following is a Q&A on this issue:
Would the account linked to my contactless debit card be charged if a fraudster places a contactless card reader in close proximity to the debit card in my wallet (electronic pickpocketing)?
Safeguards are in place to prevent unauthorised use of the intercepted card security details. Each contactless transaction includes a unique code that changes with each purchase, which can only be used once and can only be generated by the chip in your original contactless card. This prevents a counterfeit card from being produced and used from the intercepted card security details.
Could a fraudster steal my contactless debit card and use it to empty my account? \
Your account is protected. Each contactless transaction (i.e., transactions by waving or tapping your contactless card on the contactless card reader) is limited to RM250. - All transactions above RM250 require a signature or pin currently. After 1 July 2017, the six-digit PIN must be entered to approve such transactions. -There are also fraud controls in our system that would detect and deal with the unauthorised transactions based on a certain logic set by the Bank
Could I unknowingly have made a purchase via my contactless debit card if I walk past a contactless card reader?
No. Your contactless debit card has to be waved within 4cm or tapped at the contactless card reader and the merchant must have first entered the transaction amount for you to approve.
Is there a chance that payments may be taken twice if I accidentally wave or tap my contactless debit card twice at the contactless card reader?
No. The contactless terminal can only process one transaction at a time. Even if your contactless debit card is accidentally tapped more than once, you will only get billed once for the transaction, since merchant cashier has to enter the transaction amount for every card contactless transaction.
What happens if I have more than one contactless card in my wallet and I tap my wallet on the contactless reader?
If you hold your card up to a reader and you have any other contactless payment cards nearby, the reader might detect more than one card and the transaction will not go through. You will need to do the transaction again. - You should make sure you take the relevant card out of your wallet and only hold one card on the reader to do a contactless transaction.
We would like to remind our customers that it is very important that they keep their card and PIN secure. Here are some ways for customers to protect themselves:
- DO NOT use numbers for PIN that are associated with you, such as your birthdate, telephone number or IC.
- DO NOT keep a written record of your PIN in phone or on a paper.
- DO NOT allow another person to see your PIN when you enter it. Hide the Pinpad with your other hand while keying in the PIN.
- DO NOT disclose your PIN to anyone including family members or persons in apparent authority.
- DO notify your card issuer immediately if your card is lost or stolen. CIMB will immediately block the card and it cannot be used by another person, both for contactless or contact transactions.
- Please DO change your PIN on CIMB clicks or calling the bank if your PIN has become known to someone else.
- Please DO review your account periodically and inform CIMB if you detect any unauthorized transactions.
We would like to reiterate that contactless transaction is a way to speed up the payment process at merchants for smaller ticket items, like in developed markets e.g., Australia.
However, if a client is uncomfortable with the contactless function, they can call the CIMB call center on the number on back of the card and the function can be disabled for the specified debit card. - BERNAMA
Bernama
Thu Jan 19 2017
![CIMB reassures customers on security of contactless cards CIMB reassures customers on security of contactless cards](https://resizer-awani.eco.astro.com.my/tr:w-177,h-100,q-100,f-auto/http://img.astroawani.com/2016-11/71477978143_DebitCard.jpg)
CIMB Bank Berhad ("CIMB" or "the Bank") would like to reassure its customers that the Bank's contactless debit cards are safe and not susceptible to electronic pickpocketing. - Filepic
![Presiden Kesatuan Ulama Sedunia Sheikh Ali Al-Qaradaghi adakan lawatan rasmi ke Malaysia Presiden Kesatuan Ulama Sedunia Sheikh Ali Al-Qaradaghi adakan lawatan rasmi ke Malaysia](https://resizer-awani.eco.astro.com.my/tr:w-177,h-100,q-100,f-auto/https://img.astroawani.com/2024-07/51720155909_TBnaim.jpg)
Presiden Kesatuan Ulama Sedunia Sheikh Ali Al-Qaradaghi adakan lawatan rasmi ke Malaysia
Presiden Kesatuan Ulama Sedunia Prof Ali Muhyiddin Ali Al-Qaradaghi mengadakan lawatan rasmi ke Malaysia bermula hari ini hingga 12 Julai atas undangan Perdana Menteri Datuk Seri Anwar Ibrahim.
Penyokong anggap kemenangan buruh berita sangat hebat
Sementara itu, kumpulan penyokong Parti Buruh Britain gembira dengan laporan yang menyebut parti konservartif kalah teruk dalam pilihan raya yang diadakan
mereka meraikan lebih awal kejayaan buruh menewaskan konservatif dalam politik United Kingdom, U-K
mereka meraikan lebih awal kejayaan buruh menewaskan konservatif dalam politik United Kingdom, U-K
![Parti Buruh raih majoriti mudah Pilihan Raya Britain 2024 Parti Buruh raih majoriti mudah Pilihan Raya Britain 2024](https://resizer-awani.eco.astro.com.my/tr:w-177,h-100,q-100,f-auto/https://img.astroawani.com/2024-07/81720154151_tbKeirStarmerlead.jpg)
Parti Buruh raih majoriti mudah Pilihan Raya Britain 2024
Menepati ramalan, parti pembangkang, Parti Buruh Berjaya meraih majoriti mudah dalam Pilihan Raya Britain pada Jumaat.
Ringgit dijangka kukuh pada separuh tahun kedua 2024 - Pakar
Menurut Ketua, MIDF Research, Imran Yassin Md Yusof, pengukuhan ini dijangka akan menarik masuk dana asing ke dalam negara yang seterusnya akan memberi impak positif kepada pasaran saham tempatan.
Proses kira undi di Parlimen Rishi Sunak sedang berlangsung
Proses pengiraan undi sedang berlangsung di Kawasan parlimen Perdana Menteri Britain, Rishi Sunak di Richmond, North Yorkshire, pada awal Jumaat.
![PRK Sungai Bakap: Polis lengkapkan siasatan lelaki berkelakuan tidak senonoh terhadap wartawan PRK Sungai Bakap: Polis lengkapkan siasatan lelaki berkelakuan tidak senonoh terhadap wartawan](https://resizer-awani.eco.astro.com.my/tr:w-177,h-100,q-100,f-auto/https://img.astroawani.com/2024-06/41719417195_tbHamzahAhmad.jpg)
PRK Sungai Bakap: Polis lengkapkan siasatan lelaki berkelakuan tidak senonoh terhadap wartawan
Lelaki berusia 30 an itu masih direman dan kawad cam akan dilakukan hari ini, kata Ketua Polis Pulau Pinang.
![Agong, Permaisuri berkenan berangkat ke majlis sambutan Maal Hijrah di Putrajaya Ahad ini Agong, Permaisuri berkenan berangkat ke majlis sambutan Maal Hijrah di Putrajaya Ahad ini](https://resizer-awani.eco.astro.com.my/tr:w-177,h-100,q-100,f-auto/https://img.astroawani.com/2024-07/41720153038_TBSULTANIBRAHIM.jpg)
Agong, Permaisuri berkenan berangkat ke majlis sambutan Maal Hijrah di Putrajaya Ahad ini
Yang di-Pertuan Agong Sultan Ibrahim dan Raja Permaisuri Agong Raja Zarith Sofiah berkenan untuk berangkat ke Majlis Sambutan Maal Hijrah Peringkat Kebangsaan 2024/1446H.
KESUMA arah KSU, Ketua Eksekutif HRD CORP buat laporan SPRM
Kementerian Sumber Manusia (KESUMA) mengarahkan Ketua Setiausahanya, Datuk Sri Khairul Dzaimee dan Ketua Eksekutif HRD CORP Datuk Wira Shahul Dawood membuat laporan kepada Suruhanjaya Pencegahan Rasuah Malaysia (SPRM) untuk menyiasat masalah didedahkan Jawatankuasa Kira-Kira Wang Negara (PAC).
BUDI Madani : Bantuan bermakna untuk ringankan beban rakyat
Inisiatif kerajaan menyalurkan subsidi diesel bersasar menerusi BUDI Madani dilihat membantu meringankan beban ditanggung rakyat.
![Peranti IoT baharu Apple untuk rumah tertiris dengan cip A18 Peranti IoT baharu Apple untuk rumah tertiris dengan cip A18](https://resizer-awani.eco.astro.com.my/tr:w-177,h-100,q-100,f-auto/https://img.astroawani.com/2024-07/71720154048_tbAppleA.jpg)
Peranti IoT baharu Apple untuk rumah tertiris dengan cip A18
Peranti ini dikatakan akan berada dalam kategori yang sama dengan HomePod dan Apple TV iaitu aksesori untuk rumah.
![CIMB sempurnakan penetapan sasaran penyahkarbonan 2030 bagi sektor berpelepasan karbon tinggi CIMB sempurnakan penetapan sasaran penyahkarbonan 2030 bagi sektor berpelepasan karbon tinggi](https://resizer-awani.eco.astro.com.my/tr:w-177,h-100,q-100,f-auto/https://img.astroawani.com/2024-07/51720046472_tbCIMBsustainabili.jpg)
CIMB sempurnakan penetapan sasaran penyahkarbonan 2030 bagi sektor berpelepasan karbon tinggi
Ia juga meneruskan komitmen Sifar Bersih 2050 yang lebih meluas merangkumi sasaran untuk sektor perlombongan arang batu haba, simen, minyak sawit dan tenaga.
![Novan Amirudin dilantik CEO Kumpulan CIMB mulai 1 Julai Novan Amirudin dilantik CEO Kumpulan CIMB mulai 1 Julai](https://resizer-awani.eco.astro.com.my/tr:w-177,h-100,q-100,f-auto/https://img.astroawani.com/2024-06/51717554746_NOVANAMIRUDIN.jpg)
Novan Amirudin dilantik CEO Kumpulan CIMB mulai 1 Julai
Sejak menyertai CIMB pada 2022, Novan telah mengubah GWB dan melaksanakan model operasi baharu untuk mempertajam fokus dan pelaksanaannya.
![Keuntungan bersih suku pertama CIMB naik 17.7 peratus kepada RM1.94 bilion Keuntungan bersih suku pertama CIMB naik 17.7 peratus kepada RM1.94 bilion](https://resizer-awani.eco.astro.com.my/tr:w-177,h-100,q-100,f-auto/https://img.astroawani.com/2022-12/81669828574_CIMB.jpg)
Keuntungan bersih suku pertama CIMB naik 17.7 peratus kepada RM1.94 bilion
Hasil kumpulan perbankan itu turut meningkat kepada RM5.63 bilion daripada RM5 bilion sebelumnya.
![CIMB Securities sasar pertumbuhan satu digit tinggi pasaran modal akhir 2024 CIMB Securities sasar pertumbuhan satu digit tinggi pasaran modal akhir 2024](https://resizer-awani.eco.astro.com.my/tr:w-177,h-100,q-100,f-auto/https://img.astroawani.com/2024-05/61715339176_CIMBjpg.jpg)
CIMB Securities sasar pertumbuhan satu digit tinggi pasaran modal akhir 2024
CIMB Securities, anak syarikat milik penuh CIMB Investment Bank Bhd, menyasarkan pertumbuhan satu digit yang tinggi dalam bahagian pasaran modal Malaysia menjelang akhir 2024.
![Bursa Malaysia bertukar positif dalam dagangan awal selepas dibuka rendah Bursa Malaysia bertukar positif dalam dagangan awal selepas dibuka rendah](https://resizer-awani.eco.astro.com.my/tr:w-177,h-100,q-100,f-auto/https://img.astroawani.com/2022-10/81665132351_BursaMalaysia.jpg)
Bursa Malaysia bertukar positif dalam dagangan awal selepas dibuka rendah
Pada 9.17 pagi, FTSE Bursa Malaysia KLCI (FBM KLCI) naik 1.17 mata kepada 1,541.59 daripada 1,540.42 semasa ditutup pada Rabu.
![Abdul Rahman lepas jawatan dalam CIMB Group, terajui semula PNB Abdul Rahman lepas jawatan dalam CIMB Group, terajui semula PNB](https://resizer-awani.eco.astro.com.my/tr:w-177,h-100,q-100,f-auto/https://img.astroawani.com/2020-05/61590762273_TBGCEOCIMBx.jpg)
Abdul Rahman lepas jawatan dalam CIMB Group, terajui semula PNB
Abdul Rahman telah berkhidmat sebagai Presiden dan Ketua Eksekutif Kumpulan PNB dari 2016 hingga 2019, yang mana beliau memainkan peranan penting dalam memacu transformasi strategik PNB.
![Beberapa perkhidmatan perbankan CIMB masih alami gangguan Beberapa perkhidmatan perbankan CIMB masih alami gangguan](https://resizer-awani.eco.astro.com.my/tr:w-177,h-100,q-100,f-auto/https://img.astroawani.com/2022-02/61644585805_CIMBBANK.jpg)
Beberapa perkhidmatan perbankan CIMB masih alami gangguan
Perkhidmatan termasuk transaksi, FPX, MyDebit, kredit dan Terminal Layan Diri masih mengalami gangguan.
![Bursa Malaysia tinggi pada tengah hari Bursa Malaysia tinggi pada tengah hari](https://resizer-awani.eco.astro.com.my/tr:w-177,h-100,q-100,f-auto/https://img.astroawani.com/2024-02/81708752887_BURSAMALAYSIA.jpg)
Bursa Malaysia tinggi pada tengah hari
Bursa Malaysia tinggi pada tengah hari ini, dengan indeks utama naik 4.36 mata, disokong oleh aktiviti belian di kaunter utiliti dan perkhidmatan kewangan.
![CIMB kekalkan unjuran KDNK Malaysia pada 4.9 peratus untuk 2024 CIMB kekalkan unjuran KDNK Malaysia pada 4.9 peratus untuk 2024](https://resizer-awani.eco.astro.com.my/tr:w-177,h-100,q-100,f-auto/https://img.astroawani.com/2022-12/71669979010_CIMB.jpg)
CIMB kekalkan unjuran KDNK Malaysia pada 4.9 peratus untuk 2024
Petunjuk awal aktiviti ekonomi yang bertambah baik disokong oleh kenaikan semula dalam volum eksport dalam dua bulan pertama tahun ini.
![CIMB sasar jumlah pinjaman tumbuh 5-7 peratus pada tahun ini CIMB sasar jumlah pinjaman tumbuh 5-7 peratus pada tahun ini](https://resizer-awani.eco.astro.com.my/tr:w-177,h-100,q-100,f-auto/https://img.astroawani.com/2022-12/71669979010_CIMB.jpg)
CIMB sasar jumlah pinjaman tumbuh 5-7 peratus pada tahun ini
Bagi tempoh sama, nisbah kos kepada pendapatan pula di bawah 46.9 peratus manakala liputan kerugian pinjaman antara 30 dan 40 mata asas.