The Royal Malaysia Force (PDRM) will form a special department that will focus on efforts to improve the integrity and for the security force to comply with the standard operating procedures.

The creation of the department has been approved by the Prime Minister.

Inspector-General of Police, Tan Sri Khalid Abu Bakar, said the creation of the department is important as previous monitoring were done by other agencies such as the Enforcement Agency Integrity Commission (EAIC) and Malaysian Anti-Corruption Commission (MACC).

“We have enough monitoring from outside. We already have the EAIC, MACC but what we need now is a monitoring from within that’s strict and structured in order for us to ensure that any wrong doings or abuse of power can be kept at a minimal,” he said during an exclusive interview with Astro AWANI.

He said that the Department of Integrity and Standard Compliance will function to ensure all officers and personnel will comply with the integrity guidelines by PDRM.

All officers and personnel will be monitored closely by the department and it will be an addition to the existing discipline unit.

Khalid hoped that the creation of this department will increase the discipline level among the police force and reduce the misuse of power.

He also expects that one day, the officers and personnel will get use to making discipline part of their working culture.

At the same time, Khalid said that PRDM will introduce a new system to handle any complaints received against police officers and personnel.

The Integrated Public Agency Complaints Monitoring System (I-SPAAA) system, will enable the complainant to channel all complaints to one unit without having to worry whether they have channeled it to the right department.

“All complaints submitted online or personally will be channeled to this unit and this unit will reply back,” he said.

At the moment, the public would need to use various channels to submit their complaints until there are accusations that their complaints did not get to the relevant parties or it took a long time before actions were taken.

The I-SPAAA system connects to the Public Complaint Bureau through an internal system compared to the current procedure in which the bureau will manually send the complaints to PDRM.

According to Khalid, the new system will function after PDRM overcomes certain technical problems.