KUALA LUMPUR: Bank Negara Malaysia (BNM) today announced five additional security measures to be taken by financial institutions in a bid to strengthen safeguards against financial scams, especially online ones.
Governor Tan Sri Nor Shamsiah Mohd Yunus said the modus operandi used by criminals will continue to evolve.
"BNM is therefore continuously intensifying efforts and taking steps to combat scams by introducing additional controls and safeguards from time to time," she said at the launch of the virtual Financial Cime Exhibition today.
Among the latest measures is requiring financial institutions to migrate from SMS One Time Passwords (OTP) to more secure forms of authentication for online activities or transactions relating to account opening, fund transfers and payments, as well as changes to personal information and account settings.
Nor Shamsiah said financial institutions will also further tighten fraud detection rules and triggers for blocking suspected scam transactions.
"Customers will be immediately alerted when any such activity involving their banking accounts is detected. As an additional measure, financial institutions will block such transactions, and customers will be asked to confirm that such transactions are genuine before they are unblocked," she said.
Third, a cooling-off period will be observed for the first-time enrolment of online banking services or secure devices, during which no online banking activity is allowed to be conducted.
Moreover, the governor said, customers will be restricted to one mobile or secure device for the authentication of online banking transactions and financial institutions will be required to set up dedicated hotlines for customers to report financial scam incidents.
"Financial institutions have been directed to be more responsive to scam reports lodged by customers. They have also been directed to facilitate efforts to recover and protect stolen funds, including to work with relevant agencies to prevent further losses," she said.
Nor Shamsiah noted that BNM requires banks in Malaysia to adopt high standards of security, especially for Internet and mobile banking services.
"From time to time, the central bank also issues security advisories to the financial industry highlighting the latest modus operandi of scammers and additional security measures that banks need to implement to protect their customers' savings," she said.
Nor Shamsiah said the Royal Malaysia Police (PDRM) plays an important role in combating scams, and has implemented various initiatives on this front, including establishing the Commercial Crime Investigation Department (CCID) Scam Response Centre to facilitate the public's reporting of financial scams.
"BNM will work together with PDRM, the Malaysian Communications and Multimedia Commission (MCMC), and the National Anti-Financial Crime Centre to further elevate the CCID Scam Response Centre as a more systematic information sharing platform that will enable quicker action to prevent further losses," she said.
According to her, an important aspect in dealing with financial scams is raising public awareness, including of scam tactics used by criminals and the steps that the public can take to avoid becoming victims.
"In this regard, BNM, the financial industry and law enforcement agencies will continue efforts to enhance the effectiveness of awareness programmes and improve on the dissemination of information to the public," she added.
The virtual Financial Crime Exhibition, organised by the the Museum and Art Gallery of BNM together with PDRM, is aimed at educating the public on financial fraud and can be accessed at https://museum.bnm.gov.my/fce.
It was officiated jointly by Nor Shamsiah and Inspector-General of Police Tan Sri Acryl Sani Abdullah Sani.
-- BERNAMA
Bernama
Mon Sep 26 2022
![BNM unveils new measures to strengthen safeguards against financial scams BNM unveils new measures to strengthen safeguards against financial scams](https://resizer-awani.eco.astro.com.my/tr:w-177,h-100,q-100,f-auto/https://img.astroawani.com/2022-09/41664176495_GabenorBankNegara.jpg)
BNM Governor Tan Sri Nor Shamsiah Mohd Yunus said the modus operandi used by criminals will continue to evolve. - Astro AWANI/Filepic
![Lebih 2,300 hektar kawasan lapang di ibu negara diperuntukkan kawasan hijau Lebih 2,300 hektar kawasan lapang di ibu negara diperuntukkan kawasan hijau](https://resizer-awani.eco.astro.com.my/tr:w-177,h-100,q-100,f-auto/https://img.astroawani.com/2016-12/41482504881_TamanTasikTitiwang.jpg)
Lebih 2,300 hektar kawasan lapang di ibu negara diperuntukkan kawasan hijau
Daripada keluasan itu, sebanyak 977.55 hektar tanah telah diwartakan, manakala 1,416.24 hektar tanah lapang yang berpotensi akan dan sedang dalam proses diwartakan.
Guna jawatan untuk projek pembekalan, suami isteri ditahan
Sepasang suami isteri direman enam hari dalam siasatan penyalahgunaan jawatan untuk mendapatkan projek pembekalan bernilai lebih RM200,000.
Perintah reman dikeluarkan Majistret Noor Mazrinie Mahmood bermula hari ini hingga Ahad.
Perintah reman dikeluarkan Majistret Noor Mazrinie Mahmood bermula hari ini hingga Ahad.
DBKL ubah lalu lintas Jalan Sultan Ismail bermula 22 Julai
Dewan Bandaraya Kuala Lumpur (DBKL) akan melaksanakan perubahan lalu lintas di Jalan Sultan Ismail berkuat kuasa 22 Julai ini.
![ADUN Rembia sertai Pas, kenapa tak umum tahun lepas? - MP Kampar ADUN Rembia sertai Pas, kenapa tak umum tahun lepas? - MP Kampar](https://resizer-awani.eco.astro.com.my/tr:w-177,h-100,q-100,f-auto/https://img.astroawani.com/2024-07/61721116604_ChongZheminDewan.jpg)
ADUN Rembia sertai Pas, kenapa tak umum tahun lepas? - MP Kampar
Tindakan tersebut seolah-olah satu penghinaan paling besar kepada Parlimen yang telah meluluskan pindaan Perlembagaan Persekutuan berkait Akta Antilompat Parti.
[TERKINI] Perbelanjaan pengguna Malaysia dijangka kembali teguh
Perbelanjaan pengguna Malaysia dijangka teguh sepanjang tahun ini, demikian menurut BMI, iaitu syarikat Fitch Solitions.
![Kes bunuh Nur Farah Kartini: Suspek berkhidmat 5 tahun dalam PDRM Kes bunuh Nur Farah Kartini: Suspek berkhidmat 5 tahun dalam PDRM](https://resizer-awani.eco.astro.com.my/tr:w-177,h-100,q-100,f-auto/https://img.astroawani.com/2024-07/81721102947_suspekbunuhNurFar.jpg)
Kes bunuh Nur Farah Kartini: Suspek berkhidmat 5 tahun dalam PDRM
Anggota berusia 26 tahun terbabit bertugas di Balai Polis Slim River di bawah Ibu Pejabat Polis Daerah (IPD) Muallim dengan pangkat lans koperal.
![Perunding pelaburan didakwa terlibat pengubahan wang haram hampir RM1 juta Perunding pelaburan didakwa terlibat pengubahan wang haram hampir RM1 juta](https://resizer-awani.eco.astro.com.my/tr:w-177,h-100,q-100,f-auto/https://img.astroawani.com/2024-07/51721117052_SaifulNizamSaharud.jpg)
Perunding pelaburan didakwa terlibat pengubahan wang haram hampir RM1 juta
Seorang perunding pelaburan mengaku tidak bersalah atas empat pertuduhan pengubahan wang haram berjumlah hampir RM1 juta.
Purata suhu meningkat 0.24 darjah celcius per dekad
Berdasarkan rekod dari tahun 1969 hingga 2019, purata suhu bulanan di Semenanjung Malaysia pada bulan Mei 2024 adalah 28.8 darjah celcius manakala purata suhu bulanan pada bulan Mei 1974 iaitu 50 tahun yang lalu adalah 26.6 darjah celcius.
ADUN dari kerajaan perpaduan sertai Pas
Menurut Takiyuddin, keahlian Muhamad Jailani yang juga wakil rakyat UMNO diterima pada 10 Jun tahun lalu, namun diumumkan secara rasmi hari ini.
![Kerajaan lihat semula perjanjian penjualan air kepada Singapura - Fadillah Kerajaan lihat semula perjanjian penjualan air kepada Singapura - Fadillah](https://resizer-awani.eco.astro.com.my/tr:w-177,h-100,q-100,f-auto/https://img.astroawani.com/2024-07/81720085306_FadillahYusof.jpg)
Kerajaan lihat semula perjanjian penjualan air kepada Singapura - Fadillah
Fadillah berkata perkara itu sudah berlaku ketika zaman pentadbiran bekas Perdana Menteri Tun Dr Mahathir Mohamad lagi.
![Gabenor BNM: Abdul Rasheed sinonim kepada pengalaman dan pengetahuan luas - Ahli Ekonomi Gabenor BNM: Abdul Rasheed sinonim kepada pengalaman dan pengetahuan luas - Ahli Ekonomi](https://resizer-awani.eco.astro.com.my/tr:w-177,h-100,q-100,f-auto/https://img.astroawani.com/2022-06/41654689031_AbdulRasheedGhaffo.jpg)
Gabenor BNM: Abdul Rasheed sinonim kepada pengalaman dan pengetahuan luas - Ahli Ekonomi
Gabenor BNM yang baharu, Datuk Shaik Abdul Rasheed Abdul Ghaffour, bukan orang baharu dalam badan berkanun itu.
![Abdul Rasheed calon tepat, paling sesuai jadi Gabenor BNM - Bekas Gabenor Abdul Rasheed calon tepat, paling sesuai jadi Gabenor BNM - Bekas Gabenor](https://resizer-awani.eco.astro.com.my/tr:w-177,h-100,q-100,f-auto/https://img.astroawani.com/2021-09/41631186297_ShaikAbdul.jpg)
Abdul Rasheed calon tepat, paling sesuai jadi Gabenor BNM - Bekas Gabenor
Datuk Shaik Abdul Rasheed Abdul Ghaffour adalah calon yang tepat dan paling sesuai untuk menjadi peneraju bank pusat negara, kata bekas Gabenor Bank Negara Malaysia (BNM) Tan Sri Muhammad Ibrahim.
![Abdul Rasheed Abdul Ghaffour dilantik Gabenor BNM baharu mulai 1 Julai Abdul Rasheed Abdul Ghaffour dilantik Gabenor BNM baharu mulai 1 Julai](https://resizer-awani.eco.astro.com.my/tr:w-177,h-100,q-100,f-auto/https://img.astroawani.com/2023-06/71686309174_AbdulRasheedGhaffo.jpg)
Abdul Rasheed Abdul Ghaffour dilantik Gabenor BNM baharu mulai 1 Julai
Bank Negara Malaysia (BNM) hari ini mengumumkan pelantikan Gabenor Bank Negara Malaysia yang baharu , Datuk Shaik Abdul Rasheed Abdul Ghaffour berkuatkuasa 1 Julai depan sehingga 30 Jun 2028.
![Gabenor BNM: Dasar Monetari adalah langkah berjaga-jaga, bukan terburu-buru Gabenor BNM: Dasar Monetari adalah langkah berjaga-jaga, bukan terburu-buru](https://resizer-awani.eco.astro.com.my/tr:w-177,h-100,q-100,f-auto/https://img.astroawani.com/2022-11/71668153596_GabenorBankNegara.jpg)
Gabenor BNM: Dasar Monetari adalah langkah berjaga-jaga, bukan terburu-buru
Nor Shamsiah berkata, mandat BNM adalah untuk mengekalkan kestabilan harga yang kondusif kepada pertumbuhan mampan ekonomi Malaysia.
![Pinjaman tahap 2 susut lima peratus pada suku pertama - Gabenor BNM Pinjaman tahap 2 susut lima peratus pada suku pertama - Gabenor BNM](https://resizer-awani.eco.astro.com.my/tr:w-177,h-100,q-100,f-auto/https://img.astroawani.com/2023-03/61680247729_GabenorBankNegara.jpg)
Pinjaman tahap 2 susut lima peratus pada suku pertama - Gabenor BNM
Pinjaman tahap 2 di Malaysia telah bertambah baik pada suku pertama 2023, menyusut kepada 5.0 peratus apabila lebih ramai peminjam berjaya beralih daripada program bantuan pembayaran balik.
![Gabenor Bank Negara nafi kenaikan OPR sebabkan peningkatan kebankrapan Gabenor Bank Negara nafi kenaikan OPR sebabkan peningkatan kebankrapan](https://resizer-awani.eco.astro.com.my/tr:w-177,h-100,q-100,f-auto/https://img.astroawani.com/2022-11/71668153596_GabenorBankNegara.jpg)
Gabenor Bank Negara nafi kenaikan OPR sebabkan peningkatan kebankrapan
Gabenor Bank Negara Malaysia (BNM), Tan Sri Nor Shamsiah Mohd Yunus menafikan bahawa kenaikan kadar dasar semalaman (OPR) telah menyebabkan peningkatan kebankrapan.
![Kontrak Gabenor BNM: 'Pengumuman rasmi akan dibuat' - Shamsiah Kontrak Gabenor BNM: 'Pengumuman rasmi akan dibuat' - Shamsiah](https://resizer-awani.eco.astro.com.my/tr:w-177,h-100,q-100,f-auto/https://img.astroawani.com/2023-02/51676018470_GabenorBankNegara.jpg)
Kontrak Gabenor BNM: 'Pengumuman rasmi akan dibuat' - Shamsiah
Beliau mengambil alih jawatan itu daripada Tan Sri Muhammad Ibrahim yang meletak jawatan pada 15 Jun 2018.
![Kenaikan OPR: Mana lagi kejam kalau inflasi naik mendadak? - Gabenor BNM Kenaikan OPR: Mana lagi kejam kalau inflasi naik mendadak? - Gabenor BNM](https://resizer-awani.eco.astro.com.my/tr:w-177,h-100,q-100,f-auto/https://img.astroawani.com/2023-03/71680076179_BankNegaraMalaysia.jpg)
Kenaikan OPR: Mana lagi kejam kalau inflasi naik mendadak? - Gabenor BNM
Nor Shamsiah menegaskan keputusan tersebut dibuat bagi mengawal inflasi daripada terus melonjak, yang sekali gus akan memberi kesan kepada kuasa beli pengguna.
![KDNK suku pertama 2023 berkembang sederhana pada 5.6% KDNK suku pertama 2023 berkembang sederhana pada 5.6%](https://resizer-awani.eco.astro.com.my/tr:w-177,h-100,q-100,f-auto/https://img.astroawani.com/2023-05/71683864592_TBbnm.jpg)
KDNK suku pertama 2023 berkembang sederhana pada 5.6%
Tan Sri Nor Shamsiah Mohd Yunus berkata, risiko terhadap prospek pertumbuhan Malaysia secara relatif adalah seimbang.
![Kenaikan OPR: 'Tak terlalu cepat, tak terlalu lambat' - Gabenor BNM Kenaikan OPR: 'Tak terlalu cepat, tak terlalu lambat' - Gabenor BNM](https://resizer-awani.eco.astro.com.my/tr:w-177,h-100,q-100,f-auto/https://img.astroawani.com/2023-03/71680076179_BankNegaraMalaysia.jpg)
Kenaikan OPR: 'Tak terlalu cepat, tak terlalu lambat' - Gabenor BNM
Nor Shamsiah berkata perbincangan mengenai keputusan kadar terletak pada kesan kenaikan kumulatif OPR yang lalu.