AWANI Review: TDCX: What makes great customer experience?
Customer satisfaction is critical to business success, and in an era of rising expectations, outsourcing has become a strategic choice for many. Byron Fernandez, CIO of TDCX, explores the key elements that create great customer experiences.
Sat Sep 23 2023
UTP wins prestigious Customer Experience Award
Universiti Teknologi Petronas (UTP), one of the leading universities in the region, has earned the coveted CXP Best Customer Experience Awards 2020 for the university's commitment.
Fri Apr 09 2021
Post MCO 2.0, power your business with Astro BUSINESS
To help businesses enhance their in-store customer experience, Astro Business is now introducing the Astro package for business, the best and most worthwhile Flexi Pack!
Tue Jan 26 2021
Astro to strengthen position as the preferred entertainment destination
Astro's focus is to produce more winning and compelling contents; and concurrently innovate and simplify its offerings and customer experience.
Wed Jul 29 2020
Emotional Tug Sets Branding Going
Emotional brand building expert Scott Deming says consumers are looking for an emotional connection more than ever before.
Tue Aug 21 2018