U.S. lawmakers press United on man dragged off plane
United CEO Oscar Munoz's appearance before the U.S. House Transportation and Infrastructure Committee was a test of how the Republican-led Congress would address company misconduct.
Tue May 02 2017
United Airlines CEO answers lawmakers on passenger dragging incident
The airline uses offers to encourage volunteers to deboard a plane and had 16 volunteers for each passenger who had to be involuntarily denied boarding, Munoz said.
Thu Apr 27 2017
United CEO Munoz will not chair board in 2018 following passenger furor
Munoz has opted to leave "future determinations related to the Chairman position to the discretion of the Board," United said in a U.S. Securities and Exchange Commission filing.
Sun Apr 23 2017
Want to boycott United? Good luck with that
United could be the cheapest option serving a major air route. Or, it could be the only option. And that makes a boycott complicated.
Wed Apr 12 2017
After the United incident, passengers should know their rights
According to the document, if an airline overbooks, it must ask for volunteers to relinquish their seats.
Wed Apr 12 2017
United Airlines: What not to do after your customer is battered
The company's actual response which doesn't include a direct apology to the injured passenger was probably influenced by lawyers worried about admitting liability.
Wed Apr 12 2017
United CEO's apology: 'Why did it take so long for them to say this?'
"It is unfathomable to me that the CEO of a major corporation, especially one that was recognized as 'Communicator of the Year,' was this asleep at the wheel."
Wed Apr 12 2017
CEO United Airlines mohon maaf, berjanji kaji semula amalan syarikat
Ketua Pegawai Eksekutif (CEO) United Airlines, Oscar Munoz, telah memohon maaf atas kejadian seorang penumpang diheret keluar dari pesawat penerbangan itu.
Wed Apr 12 2017
United won't use police to remove overbooked passengers - CEO
United Airlines Chief Executive Officer Oscar Munoz on Tuesday issued an apology for the treatment of a passenger dragged from aboard one of its flights.
Wed Apr 12 2017
United Airlines faces mounting pressure over hospitalized passenger
United Airlines and its chief executive faced mounting pressure on Tuesday from a worldwide backlash over its treatment of a passenger who was dragged from his seat.
Wed Apr 12 2017