Complaints related to telecommunication services increasing - MCMC
Change in the way consumers use telecommunication services has resulted in the recent resurgence of complaints received by the Malaysian Communications and Multimedia Commission (MCMC).
Wed May 18 2022
Customer satisfaction among challenges in JENDELA implementation
Meeting consumer satisfaction and expectations are among the challenges in the implementation of the National Digital Network (JENDELA) plan.
Fri Apr 01 2022
MCMC warns of suspicious emails using chairman's name
Malaysian Communications and Multimedia Commission (MCMC) chairman Dr Fadhlullah Suhaimi Abdul Malek has never issued any emails regarding procurement and payment matters to international vendors.
Thu Aug 26 2021
MCMC: Telcos must resolve customers' complaints or pay fine
The MCMC has said that telecommunication companies (telcos) could be penalised if they do not respond to customers' complaints within the mandatory standard of quality and service.
Fri Jul 09 2021
Tiada bidaan, pengedaran spektrum 5G hanya menerusi SPV - SKMM
SPV yang akan dilancarkan tidak lama lagi akan menjadi pemilik tunggal teknologi itu dan akan diberikan lesen untuk menyediakan spektrum jalur secara borong.
Mon Feb 22 2021
Inisiatif Jendela: Seluruh negara jadi fokus, beberapa negeri perlu tindakan drastik
Banyak rungutan dalam kalangan pengguna berkenaan keperluan menambah baik jaringan internet tatkala ramai yang kini bekerja, belajar, berniaga dan menjalankan aktiviti ekonomi secara dalam talian.
Wed Dec 02 2020
SKMM ambil pendekatan efektif, pastikan rakyat dapat capaian internet berkualiti
Dr Fadhlullah Suhaimi Abdul Malek berkata ia susulan mendengar rungutan dan keluhan daripada orang ramai bahawa liputan dan kualiti perkhidmatan internet yang disediakan tidak memuaskan.
Wed Nov 18 2020