The Inland Revenue Board (LHDN) denies that there is a late payment issue for applicants of the Bantuan Prihatin Nasional (BPN) who have been approved and who have provided correct bank account numbers.
In a statement yesterday, LHDN said all BPN payment were based on a timeline set by the Ministry of Finance (MOF) which had also also listed the conditions to qualify for BPN in a statement issued on March 29.
"For the first phase, 8.3 million recipients had been approved and payment had been made by stages beginning April 6 with a RM9.3 billion allocation.
"For new applications and appeals which were opened until April 30, 2.3 million new BPN recipients and appeals had been approved with financial implication amounting to RM1.7 billion," explained LHDN.
The explanation of the board was in response to a letter from a local newspaper reader who, among others, claimed that there was an issue of late BPN payment, the shutting down of LHDN telephone lines and the inability of senior citizens in using information technology system besides risking COVID-19 infection if they go to the LHDN branches.
In explaining the telephone line issue, LHDN said all its branches including the Revenue Service Centre (PKH) had been closed to check the proliferation of the COVID-19 pandemic and this was informed via a media statement dated March 17.
''All telephone calls to LHDN branches had been closed and the automatic telephone answering system had been activated to announce the closure.
''But, nevertheless, any feedback can be channelled to the Hasil Care Line (HCL) at 03-8911 1000 / 603-89111100 (Abroad), Hasil Live Chat and LHDNM Customer Feedback Portal at quick link https://maklumbalaspelanggan.hasil.gov.my/MaklumBalas/ms-my/," said LHDN.
Nevertheless, telephone services at all its branches had resumed on April 29 and May 4 (except in Urban Transformation Centres), from 8 am to 4.30 pm.
"As such there is a possibility that the writer had called during the period when LHDN premises were closed due to Movement Control Order (MCO)," said LHDN, adding that until April 30 the board had answered almost 230,000 calls, emails and chats.
Regarding the issue of senior citizens, LHDN said BPN applications and appeals could be made without going to the counters, via online, while appeals could be made by emailing the documents to rayuanbpn@hasil.gov.my.
-- BERNAMA
Bernama
Thu May 14 2020
![BPN payment: No late issue, says LHDN BPN payment: No late issue, says LHDN](https://resizer-awani.eco.astro.com.my/tr:w-177,h-100,q-100,f-auto/http://img.astroawani.com/2020-05/51589263314_BantuanPrihatinNas.jpg)
For the first phase, payment had been made by stages beginning April 6 with a RM9.3 billion allocation. - File Photo
![Golongan belia pemacu penting bentuk masa depan industri pembuatan Malaysia - FMM Golongan belia pemacu penting bentuk masa depan industri pembuatan Malaysia - FMM](https://resizer-awani.eco.astro.com.my/tr:w-177,h-100,q-100,f-auto/https://img.astroawani.com/2024-05/41715247870_SohThianLaijpg.jpg)
Golongan belia pemacu penting bentuk masa depan industri pembuatan Malaysia - FMM
Pemimpin perniagaan dan usahawan daripada golongan belia merupakan pemacu penting yang akan membentuk masa depan industri pembuatan Malaysia, kata Presiden Persekutuan Pekilang-Pekilang Malaysia.
AWANI Tonight: 16 July 2024
#AWANITonight with @Hafiz_Marzukhi
1. Govt mulls amending Penal Code to deal with cyberbullying
2. England's Southgate resigns after Euro 2024 Final defeat
#AWANIEnglish #AWANINews
1. Govt mulls amending Penal Code to deal with cyberbullying
2. England's Southgate resigns after Euro 2024 Final defeat
#AWANIEnglish #AWANINews
![Empat individu termasuk pasangan pempengaruh bebas tahanan reman Empat individu termasuk pasangan pempengaruh bebas tahanan reman](https://resizer-awani.eco.astro.com.my/tr:w-177,h-100,q-100,f-auto/https://img.astroawani.com/2024-05/41716613114_TBsprm.jpg)
Empat individu termasuk pasangan pempengaruh bebas tahanan reman
Kesemua individu juga perlu hadir ke pejabat Suruhanjaya Pencegahan Rasuah Malaysia (SPRM) sebulan sekali untuk melaporkan diri.
![KPT alu-alukan syor PAC guna garis panduan pelaburan universiti awam untuk anak syarikat KPT alu-alukan syor PAC guna garis panduan pelaburan universiti awam untuk anak syarikat](https://resizer-awani.eco.astro.com.my/tr:w-177,h-100,q-100,f-auto/https://img.astroawani.com/2024-07/81719822088_ZambryAbdKadir.jpg)
KPT alu-alukan syor PAC guna garis panduan pelaburan universiti awam untuk anak syarikat
KPT mengalu-alukan cadangan PAC berhubung pelaksanaan dan pemakaian Garis Panduan Pelaburan dan Pembiayaan oleh Universiti Awam 2024, kepada anak-anak syarikat di bawah seliaan kementerian itu.
![SUKMA 2024: Sepak takraw wanita mungkin digugurkan SUKMA 2024: Sepak takraw wanita mungkin digugurkan](https://resizer-awani.eco.astro.com.my/tr:w-177,h-100,q-100,f-auto/https://img.astroawani.com/2024-07/61720679430_AbdulKarimRahman.jpg)
SUKMA 2024: Sepak takraw wanita mungkin digugurkan
Sepak takraw wanita berpasukan berkemungkinan akan digugurkan daripada senarai acara temasya Sukan Malaysia (SUKMA) 2024 berikutan jumlah penyertaan kurang daripada jumlah minimum yang ditetapkan.
10 Berita Pilihan - (16 Julai 2024)
Antara pelbagai berita dalam dan luar negara yang disiarkan di Astro AWANI, berikut adalah yang paling menjadi tumpuan sepanjang hari ini.
![Enam rakyat Vietnam ditemukan maut di sebuah hotel di Bangkok Enam rakyat Vietnam ditemukan maut di sebuah hotel di Bangkok](https://resizer-awani.eco.astro.com.my/tr:w-177,h-100,q-100,f-auto/https://img.astroawani.com/2023-12/41702437730_maut.jpg)
Enam rakyat Vietnam ditemukan maut di sebuah hotel di Bangkok
Enam orang ditemukan maut di sebuah hotel di Bangkok, Thailand pada Selasa laporan media tempatan yang memetik polis Bangkok.
AWANI 7:45 [16/07/2024] - Suspek dibawa ke lokasi | Selamat tinggal rakyat Malaysia | Harimau Malaya hilang taring?
- Polis sahkan suspek bunuh Kartini anggota polis.
- Pan-Gon enggan dedah punca letak jawatan.
- Faisal Halim sedih mentor Pan-Gon undur diri.
- Pakai reben putih di Parlimen, tak salah.
- Pan-Gon enggan dedah punca letak jawatan.
- Faisal Halim sedih mentor Pan-Gon undur diri.
- Pakai reben putih di Parlimen, tak salah.
![Isteri calon gandingan Trump letak jawatan di firma guaman Isteri calon gandingan Trump letak jawatan di firma guaman](https://resizer-awani.eco.astro.com.my/tr:w-177,h-100,q-100,f-auto/https://img.astroawani.com/2024-07/41721139141_TBJDUSHA.jpg)
Isteri calon gandingan Trump letak jawatan di firma guaman
Usha Vance, isteri kepada Senator J.D. Vance yang dipilih sebagai calon gandingan bekas presiden Amerika Syarikat (AS) Donald Trump awal minggu ini, telah meletakkan jawatannya di sebuah firma guaman,
![Najib fail permohonan di mahkamah rayuan cabar Titah Adendum Najib fail permohonan di mahkamah rayuan cabar Titah Adendum](https://resizer-awani.eco.astro.com.my/tr:w-177,h-100,q-100,f-auto/https://img.astroawani.com/2023-05/71683779541_TBNAJIBRAZAK.jpg)
Najib fail permohonan di mahkamah rayuan cabar Titah Adendum
Berdasarkan sistem e-filing mahkamah, rayuan itu telah ditetapkan untuk pengurusan kes pada 7 Oktober ini.