![Global IT outage: KTMB confirms disruption of ticketing, customer service channels Global IT outage: KTMB confirms disruption of ticketing, customer service channels](https://resizer-awani.eco.astro.com.my/tr:w-177,h-100,q-100,f-auto/https://img.astroawani.com/2024-07/81721382158_TBktmb.jpg)
Global IT outage: KTMB confirms disruption of ticketing, customer service channels
KTMB in a Facebook post today stated that restoration works to rectify the technical disruptions are actively underway.
Fri Jul 19 2024
![Applications for loan moratorium to open tomorrow - BNM Applications for loan moratorium to open tomorrow - BNM](https://resizer-awani.eco.astro.com.my/tr:w-177,h-100,q-100,f-auto/https://img.astroawani.com/2021-07/71625243981_BankNegaraMalaysia.jpg)
Applications for loan moratorium to open tomorrow - BNM
The central bank also urged loan borrowers to contact their respective banks and guidance will be provided by the customer service officer.
Tue Jul 06 2021
![Four Chinese nationals involved in online gambling nabbed Four Chinese nationals involved in online gambling nabbed](https://resizer-awani.eco.astro.com.my/tr:w-177,h-100,q-100,f-auto/https://img.astroawani.com/2021-05/51620742829_scamgeneric.jpg)
Four Chinese nationals involved in online gambling nabbed
Police detained four Chinese nationals suspected of operating a customer service call centre for online gambling and stock investment fraud in Mont Kiara yesterday.
Tue May 11 2021
![ECERDC, UniSZA aim to train 100 Orang Asli in entrepreneurship programme ECERDC, UniSZA aim to train 100 Orang Asli in entrepreneurship programme](https://resizer-awani.eco.astro.com.my/tr:w-177,h-100,q-100,f-auto/https://img.astroawani.com/2021-04/41617864977_ECER.jpg)
ECERDC, UniSZA aim to train 100 Orang Asli in entrepreneurship programme
The six-month programme also provided exposure to online marketing techniques as well as training in customer service and engagement.
Thu Apr 08 2021
![SMS fraud: Ex-telco customer service head remanded for five days SMS fraud: Ex-telco customer service head remanded for five days](https://resizer-awani.eco.astro.com.my/tr:w-177,h-100,q-100,f-auto/https://img.astroawani.com/2020-11/41605263225_MenaraSPRM.jpg)
SMS fraud: Ex-telco customer service head remanded for five days
So far, 17 individuals including two with Datuk title have been remanded since Nov 10 after being suspected to be involved in the case.
Wed Nov 18 2020
![Mitra the robot helps COVID patients in India speak to loved ones Mitra the robot helps COVID patients in India speak to loved ones](https://resizer-awani.eco.astro.com.my/tr:w-177,h-100,q-100,f-auto/https://img.astroawani.com/2020-09/61600401114_INDIA.jpg)
Mitra the robot helps COVID patients in India speak to loved ones
A tablet attached to Mitra's chest allows patients to see loved ones, as well as medical staff unable to access the wards.
Fri Sep 18 2020
![Man allegedly roughs up TNB worker over high electricity bill Man allegedly roughs up TNB worker over high electricity bill](https://resizer-awani.eco.astro.com.my/tr:w-177,h-100,q-100,f-auto/http://img.astroawani.com/2020-07/61593614002_FBREAKMETERTNB.jpg)
Man allegedly roughs up TNB worker over high electricity bill
Terengganu TNB retail department customer services head Mohd Nazri Puteh said this was the first time such an incident had occurred in the state.
Wed Jul 01 2020
![21,000 My30 travel passes sold in only a day 21,000 My30 travel passes sold in only a day](https://resizer-awani.eco.astro.com.my/tr:w-177,h-100,q-100,f-auto/http://img.astroawani.com/2020-06/81592289446_KTM.jpg)
21,000 My30 travel passes sold in only a day
People were seen lining up as early as 6 am at the RapidKL customer service counters to subscribe to the package.
Tue Jun 16 2020
![Losing name tag: Highest complaint from haj pilgrims Losing name tag: Highest complaint from haj pilgrims](https://resizer-awani.eco.astro.com.my/tr:w-177,h-100,q-100,f-auto/http://img.astroawani.com/2017-08/71502149038_JemaahHaji.jpg)
Losing name tag: Highest complaint from haj pilgrims
Makkah TH Customer Service Centre manager for 1438H haj season Zor Mohd Poat said at the centre, pilgrims could also obtain various information, not just to lodge complaints.
Mon Aug 07 2017
![TNB to ensure smooth electricity supply during Aidilfitri TNB to ensure smooth electricity supply during Aidilfitri](https://resizer-awani.eco.astro.com.my/tr:w-177,h-100,q-100,f-auto/http://img.astroawani.com/2016-12/81481294598_tnb.jpg)
TNB to ensure smooth electricity supply during Aidilfitri
KThey will be on 24-hour standby duty starting tomorrow, said TNB senior general manager (distribution network) Wan Nazmy Wan Mahmood.
Thu Jun 22 2017
![Only MyKad needed for ASNB transactions Only MyKad needed for ASNB transactions](https://resizer-awani.eco.astro.com.my/tr:w-177,h-100,q-100,f-auto/http://img.astroawani.com/2016-05/41462648835_MyKad.jpg)
Only MyKad needed for ASNB transactions
The move is part of ASNB's efforts to increase customer service efficiency, Chief Executive Officer/ Executive Director Mohammad Hussin told a press conference here today.
Thu Jun 08 2017
![Sarawak Energy bills payable at kiosks Sarawak Energy bills payable at kiosks](https://resizer-awani.eco.astro.com.my/tr:w-177,h-100,q-100,f-auto/http://img.astroawani.com/2017-03/51490282236_SarawakEnergy.jpg)
Sarawak Energy bills payable at kiosks
Sarawak Energy operation and retail arm Syarikat SESCO Bhd (SESCO) continues to innovate customer service experience for the convenience of clients.
Thu Mar 23 2017
![Maswings to upgrade services, quality and comfort of passengers Maswings to upgrade services, quality and comfort of passengers](https://resizer-awani.eco.astro.com.my/tr:w-177,h-100,q-100,f-auto/http://img.astroawani.com/2015-10/61445741971_maswing.jpg)
Maswings to upgrade services, quality and comfort of passengers
The focus would be on reducing delays, cancellation of flights, improve and upgrade cabin and crew with a suitable motto.
Thu Mar 16 2017
![IGP identifies North Korean man who dies in klia2 as Kim Chol IGP identifies North Korean man who dies in klia2 as Kim Chol](https://resizer-awani.eco.astro.com.my/tr:w-177,h-100,q-100,f-auto/http://img.astroawani.com/2016-10/61477466731_KhalidAbuBakar.jpg)
IGP identifies North Korean man who dies in klia2 as Kim Chol
The Royal Malaysia Police have identified a North Korean man who sought medical assisstance at the Kuala Lumpur International Airport 2 customer service counter yesterday as Kim Chol.
Tue Feb 14 2017
![Power off Galaxy Note 7 immediately, Samsung Malaysia tells pre-order owners Power off Galaxy Note 7 immediately, Samsung Malaysia tells pre-order owners](https://resizer-awani.eco.astro.com.my/tr:w-177,h-100,q-100,f-auto/http://img.astroawani.com/2016-03/41458313565_GalaxyEdge.jpg)
Power off Galaxy Note 7 immediately, Samsung Malaysia tells pre-order owners
Samsung Malaysia Electronics (SME) Sdn Bhd urges all pre-order owners of its Galaxy Note 7 to power off their devices immediately.
Wed Oct 12 2016