U.S. lawmakers press United on man dragged off plane
United CEO Oscar Munoz's appearance before the U.S. House Transportation and Infrastructure Committee was a test of how the Republican-led Congress would address company misconduct.
Tue May 02 2017
Want to boycott United? Good luck with that
United could be the cheapest option serving a major air route. Or, it could be the only option. And that makes a boycott complicated.
Wed Apr 12 2017
After the United incident, passengers should know their rights
According to the document, if an airline overbooks, it must ask for volunteers to relinquish their seats.
Wed Apr 12 2017
United Airlines: What not to do after your customer is battered
The company's actual response which doesn't include a direct apology to the injured passenger was probably influenced by lawyers worried about admitting liability.
Wed Apr 12 2017
United CEO's apology: 'Why did it take so long for them to say this?'
"It is unfathomable to me that the CEO of a major corporation, especially one that was recognized as 'Communicator of the Year,' was this asleep at the wheel."
Wed Apr 12 2017