Investments in technology will spur innovation

Investments by global banking instituitions into technology is key in ensuring the needs of todays customers are met.

With this there will be better efficiency management and low operational costs which woould in turn spurn innovation.

Reporter Cerenna Manickam talks to Partner, Financial Services, Ernst & Young Global Banking & Capital Markets Centre, Ian Baggs, who discusses the issue of effiency and the outlook of the global banking sector.